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Karen B.

Business Analysis Capability Manager

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Top Insider Advice

Sometimes the best opportunities are the ones you don't see coming. Be your own authentic self and if you see an opportunity which catches your eye - go for it! You have nothing to lose, and you could just end up in a great new environment where you're able to keep learning, inspiring and loving what you do.

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Career path

Business Analysis Capability Manager

Kingfisher Plc

Started 10/2022 to Present

Lead Business Analyst

Kingfisher Plc

From 05/2019 to 10/2022

Digital Business Analyst

Kingfisher Plc

From 09/2018 to 05/2019

Company

What do you like about your job and the company?

At Kingfisher, we're very fortunate that the company prioritise investment in IT Systems & Infrastructure. Which means for me and my team, the variety of work is vast and there's always something new to learn. As an organisation, we're constantly innovating and embracing change which can impact our ways of working, content and people. To manage a team through this can be challenging but change can be vital, especially with our current economic landscape. My role enables me to try and really understand how the team are feeling, to represent them and to help through the change management process. To know what is happening in the organisation, what budgets we're working with and to be able to scale the team size to be able to competently deal with the demand. At Kingfisher, we also have many opportunities to be part of a variety of different networks. I'm part of the Group Functions People's Forum, representing Group Technology, and I love being able to escalate questions and concerns to senior leadership and represent my peers.

Greatest achievements

I've worked on some brilliant projects where the benefits realisation has been considerable and achieved all the goals. I've also been able to speak up, be heard and effect positive change in the organisation which has benefited colleagues salaries and benchmarks. But I think I'm most proud of the really high engagement scores my team consistently feedback in our company engagement survey, which tells me how happy they are, how much they enjoy working for Kingfisher, and that they'd recommend working here. The past few years have been a really challenging, and difficult, time for many companies and colleagues; to be able to successfully navigate our way through all those challenges including onboarding new colleagues remotely where they feel part of the team from day 1 is something I will always be really proud of.

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Lauren H

Senior Brand Manager

Top Insider Advice

Looking back to when I was starting out, if I could give my younger self any career advice, it wouldn't be anything to do with networking or improving my excel skills and it definitely wouldn't have been to do lots of free creative work for potential exposure. The first does help but not in proportion to how much it's touted, the second is still very much work in progress for me and the third only saw me poorer in time and hope. My advice would probably be three-fold. 1. Know yourself. Spend time noticing what excites you, what brings you joy and what ignites that spark in your tummy or gives you energy. Follow that. Go after that. See where it takes you. Nurture that side of you instead of focusing on areas with "room for improvement". There's plenty of time to learn a VLOOKUP or improve your presentation skills. You want to be doing something that's good - that you're good at and that's good for you. 2. Career paths aren't like the movies, despite what films like "What Women Want" will have you believe :). It's not all glamourous and straight forward. Your career path will likely include jobs that you hate, jobs where you're watching the clock like a hawk and jobs that you even forget you had! But I've lost count of the number of times I've thought, "huh, fancy that coming up here" and knowing the answer or what steps to take because of something I learnt trying to teach a 4-year-old how to hit a volley in tennis. Approach life with open ears and eyes, be a collector of thoughts, experiences and skills and remain curious! You'll be amazed at what you can sponge up to later put to use when you really need it. 3. and finally 3, if you want it, go for it. In spite of all the discomfort and worry and number of things on the job spec you don't think you're qualified for. It's hard and comes with a lot of mental hurdles to overcome but you won't regret it. It always seems to me to be more about the attitude you approach something with rather than your current level of experience. We've often found that people new to a subject come with a fresh perspective which can be worth its weight in gold! Good luck - you've got this.

Kate F

Design Research Manager

Top Insider Advice

I came from a heavy scientific background, making unnatural amino acids in the lab (which are all white crystals!) to a world of colour and possibility in food development, and felt really out of my depth. The change to industry was challenging, there were targets and KPIs and OKRs and all the other acronyms! And so many people to work with, challenge, influence... I then went to a retail environment where I felt out of my depth again initially, the pace was faster, there was less thinking time and quant evidence was king. I learned more about myself and decided after a few years to challenge myself again and go to the digital world. I've had a constant thread - understanding customers, employees, users - though the context and environment has shifted every time. And that's a good thing! Don't be afraid to jump at an opportunity, you will always learn something and it will benefit you.

Natalia N

Top Insider Advice

Curiosity drives growth, both in technical skills and as a leader. Being open to feedback means you’re always learning, adapting, and improving. Whether it’s from your team or your own experiences, embracing challenges and new ideas helps you move forward and build stronger connections with others.

Discussions with Karen B
Describe some of the perks of working here?
in Career Tips·Tuesday, October 25, 2022
Picture of Devrim
2 responses
117 views
Can you share details of one of your achievements since you joined?
in Career Tips·Monday, October 24, 2022
1 response
5 views
What are, in your opinion, the main advantages of working here?
in Career Tips·Tuesday, November 1, 2022
1 response
33 views
What motivates you about your role?
in Career Tips·Tuesday, December 27, 2022
1 response
9 views
Is there one thing you wish you'd known before you applied?
in Career Tips·Tuesday, November 8, 2022
Best discussions & stories
1 response
201 views