Insider profil
Keen to receive questions about
Top Insider Advice
Don't get used to something and stuck in your ways, keep an open mind and try to look for the value in the change, at the same time don't be scared to challenge or ask for more detail before you make up your mind, and if you still don't think it's the right thing be vocal but also be willing to try.
Career path
Service Transition Manager
Kingfisher IT Services
Started 02/2022 to PresentClaims Service Advisor
Fortis Insurance (now known as Ageas)
From 10/2020 to 10/2022Change & Release Manager
Kingfisher IT Services
From 12/2018 to 02/2022Company
What do you like about your job and the company?
Service Transition plays a big part in the Group Tech strategy ensuring a smooth transition into production resulting in success rate of changes and releases for the business. New tools and ways of working
Greatest achievements
It was recognised that we did not have a long view for planning change, Change Management only show planned changes 2-4 weeks ahead. This was making it difficult to schedule in big project releases and not giving key stakeholders the required visibility. I became the Release Manager and created a framework to follow for release scheduling and a master release calendar for visibility. This provides a one-point view of major releases and changes enabling us to detect contention early and for there to be no surprises for the stakeholders. The end-to-end process has been a great success ensuring changes can be delivered without compromising the integrity or availability of the production environment.
Konrad K
Sourcing quality engineer
Top Insider Advice
There are better and worse days in my job, but each of them can be considered a success when you work in a close-knit team with people who know what to do. Working in a purchasing office involves a lot of dynamics and decision-making under time pressure. In such a situation, teamwork is the key to success. I see my daily work as a quality engineer as a challenge - new experiences, new people, and unusual problems. There are days when achieving new goals is easy, but there are also moments when every step is bought with a lot of effort. My most important advice for 'beginners': Work with people you can rely on. Set yourself goals that you are capable of achieving. Build good relationships with suppliers.
Alma-Maria B
Quality and Production Engineer
Top Insider Advice
Believe in yourself, fight for your values and try to be independent in everything you do. When I say independent I am thinking about continuous learning, knowledge gaining and hard work. Sir Francis Bacon said "Knowledge is power" and this is my advice for me and why not for you. Never stop learning, apply what you learn and teach your peers and friends based on your knowledge and experience. Working in Quality for so many years I always have in my mind some words of Aldo Gucci "Quality is remembered long after price is forgotten", therefore try to do everything being responsible, being true and with "quality" and your value will be noticed all the time
Dominic W
Lead Engineer
Top Insider Advice
There isn't enough kindness in this world generally, but as a person that has to recruit is quite clearly obvious in most interviews when you are being your authentic self. As an engineer, you would often exclaim at the stereotypical management that you would hear about on the internet. As I grew into the position that you would hear stories around, and developing myself, I realised that all those are based on trying to second guess the answers that you think the interviewer would want to hear. Generally, I want to just find out about the person; approach an interview as an opportunity to show who you are, what you enjoy and what you are good at. Be open and honest with your answers and don't forget that an interview process is a two way process.