Insider profil
Keen to receive questions about
Top Insider Advice
Don't get used to something and stuck in your ways, keep an open mind and try to look for the value in the change, at the same time don't be scared to challenge or ask for more detail before you make up your mind, and if you still don't think it's the right thing be vocal but also be willing to try.
Career path
Service Transition Manager
Kingfisher IT Services
Started 02/2022 to PresentClaims Service Advisor
Fortis Insurance (now known as Ageas)
From 10/2020 to 10/2022Change & Release Manager
Kingfisher IT Services
From 12/2018 to 02/2022Company
What do you like about your job and the company?
Service Transition plays a big part in the Group Tech strategy ensuring a smooth transition into production resulting in success rate of changes and releases for the business. New tools and ways of working
Greatest achievements
It was recognised that we did not have a long view for planning change, Change Management only show planned changes 2-4 weeks ahead. This was making it difficult to schedule in big project releases and not giving key stakeholders the required visibility. I became the Release Manager and created a framework to follow for release scheduling and a master release calendar for visibility. This provides a one-point view of major releases and changes enabling us to detect contention early and for there to be no surprises for the stakeholders. The end-to-end process has been a great success ensuring changes can be delivered without compromising the integrity or availability of the production environment.
Karen B
Business Analysis Capability Manager
Top Insider Advice
Sometimes the best opportunities are the ones you don't see coming. Be your own authentic self and if you see an opportunity which catches your eye - go for it! You have nothing to lose, and you could just end up in a great new environment where you're able to keep learning, inspiring and loving what you do.
Dominic W
Lead Engineer
Top Insider Advice
There isn't enough kindness in this world generally, but as a person that has to recruit is quite clearly obvious in most interviews when you are being your authentic self. As an engineer, you would often exclaim at the stereotypical management that you would hear about on the internet. As I grew into the position that you would hear stories around, and developing myself, I realised that all those are based on trying to second guess the answers that you think the interviewer would want to hear. Generally, I want to just find out about the person; approach an interview as an opportunity to show who you are, what you enjoy and what you are good at. Be open and honest with your answers and don't forget that an interview process is a two way process.
Isabelle P
GROUP SUPPLY SPECIALIST
Top Insider Advice
The best advice that I can give you is to be true to your values during the interview. Like everywhere, a company is above all made up of people so be yourself and think about the people you are meeting and potentially working with as well as the job itself. If you are not hired after an interview, it means that this role is may not have been the right one, but the right one will come along. Keep believing in you and your capabilities and never give up!