Insider profil
Keen to receive questions about
Top Insider Advice
Don't get used to something and stuck in your ways, keep an open mind and try to look for the value in the change, at the same time don't be scared to challenge or ask for more detail before you make up your mind, and if you still don't think it's the right thing be vocal but also be willing to try.
Career path
Service Transition Manager
Kingfisher IT Services
Started 02/2022 to PresentChange & Release Manager
Kingfisher IT Services
From 12/2018 to 02/2022Change Management Analyst
Kingfisher IT Services
From 06/2012 to 12/2018Company
What do you like about your job and the company?
Service Transition plays a big part in the Group Tech strategy ensuring a smooth transition into production resulting in success rate of changes and releases for the business. New tools and ways of working
Greatest achievements
It was recognised that we did not have a long view for planning change, Change Management only show planned changes 2-4 weeks ahead. This was making it difficult to schedule in big project releases and not giving key stakeholders the required visibility. I became the Release Manager and created a framework to follow for release scheduling and a master release calendar for visibility. This provides a one-point view of major releases and changes enabling us to detect contention early and for there to be no surprises for the stakeholders. The end-to-end process has been a great success ensuring changes can be delivered without compromising the integrity or availability of the production environment.
Uschi A
Group Supply Chain Standards on secondment from Group Supply Chain Specialist
Top Insider Advice
My best advice would be to always ask plenty of questions, my opinion is there is no such thing as a stupid question, with gaining knowledge I would also recommend building a professional network, yes this can take some time but it's worth it in the long run. It will also help you to become a natural speaker with people engaging or starting conversations. Not everyone is as comfortable reaching out to people they don't know whether that's virtually or face to face, normally it's because they're not really sure where start or even how they start. Networking is certainly a learned skill and it take time and practice. Once you start connecting with people it will just happen naturally and as you start to grow your network, new roles and development opportunities will become more openly available to you. There are some great videos for tips on this on linked-in learning which I would recommend
Natalia N
Top Insider Advice
Curiosity drives growth, both in technical skills and as a leader. Being open to feedback means you’re always learning, adapting, and improving. Whether it’s from your team or your own experiences, embracing challenges and new ideas helps you move forward and build stronger connections with others.
Kate F
Design Research Manager
Top Insider Advice
I came from a heavy scientific background, making unnatural amino acids in the lab (which are all white crystals!) to a world of colour and possibility in food development, and felt really out of my depth. The change to industry was challenging, there were targets and KPIs and OKRs and all the other acronyms! And so many people to work with, challenge, influence... I then went to a retail environment where I felt out of my depth again initially, the pace was faster, there was less thinking time and quant evidence was king. I learned more about myself and decided after a few years to challenge myself again and go to the digital world. I've had a constant thread - understanding customers, employees, users - though the context and environment has shifted every time. And that's a good thing! Don't be afraid to jump at an opportunity, you will always learn something and it will benefit you.